Privacy Policy
How we collect, use, and protect information while delivering network diagnostics.
Overview
My IP provides diagnostics that rely on your network signals. We keep collection minimal, process data in real time, and avoid storing personal identifiers. This policy explains what we process, why we process it, and how you can contact us with questions.
Our services are designed to be useful without requiring accounts or collecting sensitive data.
Data we process
IP diagnostics
- Public IP address
- Approximate city and country
- ISP and network metadata
Processed in real time and not stored.
Usage analytics
- Page views and tool usage
- Browser and device category
- Performance and error signals
Aggregated and anonymized.
Contact messages
- Email address
- Message content
- Attachments you submit
Collected only when you reach out.
How we use information
Provide the tools
- Generate IP, VPN, DNS, and latency results
- Show location context and routing hints
- Deliver real-time diagnostics
Improve the service
- Monitor reliability and performance
- Fix errors and usability issues
- Prioritize new features
Retention
IP data: processed in real time and discarded immediately.
Analytics: aggregated metrics retained up to 12 months.
Support messages: retained up to 30 days after resolution.
Your rights
Depending on your region, you may have rights to access, correct, delete, or restrict personal data. We will respond to verified requests within 30 days.
To exercise rights or ask questions, email privacy@my-ip.me.
Cookies and tracking
We use essential cookies for security and basic functionality. Optional analytics cookies are minimal and privacy-focused. See our cookie policy for details and controls.
Read the cookie policy