FAQ

Answers to common questions

Everything you need to know about our tools, privacy practices, and data accuracy.

Getting started

What does My IP do?+

My IP provides free tools to check your IP address, test VPN and DNS leaks, measure latency, and understand network security basics.

Do I need an account to use the tools?+

No. All tools are available without signup and results are shown immediately.

Why do I sometimes see a private IP like ::1?+

This can happen when your browser or network blocks public IP discovery. In those cases we show a safe fallback and explain the limitation.

Accuracy and data

How accurate is IP geolocation?+

Accuracy varies by ISP and region. We combine multiple sources to improve results, but city-level precision is not guaranteed.

Why do VPN results differ between tools?+

Some VPNs use split routing or shared endpoints. Testing multiple leak checks gives a clearer picture of coverage.

How often is data updated?+

Geolocation and network intelligence sources are refreshed regularly to reflect ISP changes and routing shifts.

Privacy and security

Do you store my IP address?+

No. We do not store IP addresses or link them to user identities.

Do you use third-party trackers?+

We keep tracking to a minimum and avoid invasive profiling. The tools are designed to work without accounts.

Is it safe to run VPN leak tests?+

Yes. Leak tests use standard browser capabilities to check for exposure. They do not access private data on your device.

Usage and support

Can I use My IP for commercial work?+

Yes. The tools are free to use for personal or professional diagnostics.

How can I report a bug or request a feature?+

Use the contact page to reach our team. Include the tool name, your browser, and any screenshots that help.

Need more help?

If your question is not covered here, our team is happy to help.

Contact support